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Case Studies

Exploring Excellence: A Compilation of Dynamic Case Studies Showcasing Our Recruitment Company's Successful Partnerships

Recruitment Partnership Programme

Outcomes: Job Creation, Job Description, Competency Framework, Salary Banding, Reporting Framework, Job Selection Process, Interview Training (Behavioural and Competency)

Volume Recruitment

Roles and volume required: Inbound Customer service and Sales, Minimum 20 candidates per month

Financial Services Sector - Advisor

Roles and volume required: Lead Generators, Protection Advisors, Funeral Plan Advisors, Mortgage Advisors, Financial Advisors, Debt Management; Typically between 5 and 20 per month per client

Senior Management and Executive Recruitment

Roles and volume required: Vice President Roles and Head of Function Roles; on-demand requirement 

Specialist Advisor and Support Services Recruitment

Roles and volume required: Outbound Sales (B2C & B2B), Sales Advisors. Specialist Customer Service and Complaints; Typically between 5 and 20 per month per client

Volume Recruitment and RPO

This case study is recent- 2022 and 2023, and a significant milestone reached - 12 months successful provision navigating our client through the “great resignation” and “cost of living crisis”. Both these two elements (but not limited to) have resulted in; a huge increase in call volumes, a significant problem attracting the right candidates, retaining the advisors and progressively meeting the SLA’s and CX standards.

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