Spencer Joseph Ltd have placed Executive Leaders across the whole Contact Centre (CX) and BPO estate for our clients in the UK and International.  Roles successfully filled:

• VP of Sales & Business Development Directors

• Contact Centre, Operations and Sales Directors

• Head of WFM and Resource planning managers.

• IT Directors and Heads of Technical Support

• Finance Directors and Business Support Analysts

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Testimonials

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Mike Palmer, Commercial Officer- Silah Gulf

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"it was great working with job to find a head of WFM for our Contact Centre in Bahrain.  Spencer Joseph set to work providing a short list of candidates.  The whole end to end recruitment process was exremely well executed- our new Head of WFM was sourced from CapeTown in South Africa and successfully relocated with his family to Bahrain.

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Janine Birch, SVP People and Culture- Bill Gosling Outsourcing

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"Joe's knowledge of the BPO industry in the UK and Internationally was pivitol to the group selecting Spencer Joseph to manage all of our recruitment requirments and that did include, Collections Agents, Team Managers, HR Business Partners and VP of Sales & Business Development."

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Mark Thomason, CEO-Bespoke International Group

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"The board and I were impressed with the knowledge of the BPO industry and CX Operations, that Spencer Joseph could bring to the table.  They helped us with a number of roles including SVP Americas, Head of Compliance and Quality Assurance, Client Relationship Manager and a Marketing Media Management position."

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